Terms & Policies

TERMS & CONDITIONS

Welcome to the KP Studio Online Store (“the site”). KP Studio provides it’s services to you subject to the following conditions. Before you may use the Site, you must read and accept all of the terms and conditions in, and linked to, this Terms of Service (“TOS”). We strongly recommend that you read these conditions. This TOS is effective upon use of site and/or purchasing of products from the site. Use of any functionality of the Site constitutes acceptance of this TOS. If you do not agree to be bound by this TOS and the Privacy Policy, you may not use the Site in any way.

Description of Services: This site provides users with access to KP Studio’s inventory of products (the “Service”). You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site.

License and Site Access: KP Studio grants you a limited license to access and make use of the Site and the Service as a customer of the products for sale. This license does not include any downloading or copying information/photographs for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in KP Studio’s sole discretion) an unreasonable or disproportionately large load on The Site’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by KP Studio to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by KP Studio, and provide ground for KP Studio to take legal action against you as the user.

Disclaimer of Warranty: ALL CONTENT (INCLUDING PHYSICAL PRODUCTS SHOWN) ON THIS SITE ARE PROPERTY OF KP STUDIO, AND AS A SITE USER YOU AGREE TO NOT INFRINGE ON THAT OWNERSHIP BY DOWNLOADING CONTENT OR USING THE SITE IN ANY WAY OTHER THAN TO PURCHASE KP STUDIO’S PRODUCTS.

Limitation of Liability: YOU EXPRESSLY UNDERSTAND AND AGREE THAT KP STUDIO AND ITS AFFILIATES, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES RESULTING FROM USE OF THE SITE, CONTENT OR ANY RELATED SERVICES.

Indemnity: You agree to indemnify and hold KP Studio (and its directors, agents, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this TOS, or your violation of any law or the rights of a third party.

Electronic Communication: When you use the Site or send emails to KP Studio, you are communicating with KP Studio electronically. You consent to receive communications electronically from KP Studio, and its Affiliates (as defined in the Privacy Policy ). KP Studio will communicate with you by email. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing.

Modification and Notification of Changes: KP Studio reserves the right to make changes to the Site, related policies and agreements, this TOS and the Privacy Policy at any time. They will be updated on this page as needed.

Trademarks, content, and images: The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of KP Studio. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of KP Studio. All information and content available on the Site (“Content”) is property of KP Studio. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

General: If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. This TOS and the relationship between you and KP Studio will be governed by the laws of the State of Michigan. You and KP Studio agree to submit to the personal jurisdiction of the federal and state courts located in the State of Michigan with respect to any legal proceedings that may arise in connection with this TOS. The failure of KP Studio to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. KP Studio does not guarantee it will take action against all breaches of this TOS. This TOS constitutes the entire agreement between you and KP Studio and governs your use of the Site.


POLICIES

Payments: Any major Credit Card is the preferred method of payment at the KP Studio Online Store. If using a KP Studio gift card please email kristapischnerstudio@gmail.com for the gift card promocode. Payment is required at checkout. Please contact me prior to purchase if you need additional time for payment or multiple payments.

Shipping: Order will be shipped within 7 days of purchase. I work full time as a Senior Property Manager with Dwelling Place, part time as Store Manager with Dime & Regal and part time in my studio making products for KP Studio. Please be patient with my busy schedule and allow me 7 full days to process your order. If you do not receive an order confirmation email within 7 days of your purchase please email kristapischnerstudio@gmail.com with your concern. You will be personally notified if your order will be delayed past the expected ship date and shipping upgrades will be added complimentary. All orders have a flat rate shipping cost of $7.95 (excluding the item charge). If you are local to Grand Rapids, MI and would like to pick up your order please make note at checkout. I will let you know via email dates and times that work to pick up. When you arrive, please email kristapischnerstudio@gmail.com with your name and that you ordered from the KP Studio Online Store. Pick up location: 106 S. Division Ave., Grand Rapids, MI 49503.

Domestic Shipping Includes –
– USPS First Class or FedEx Ground*
– Delivery Confirmation
– Insurance

**Although most packages sent via USPS and FedEx have guaranteed delivery dates or time-frames very rarely packages are delayed. Because these shipping delays are out of my control, the seller is not responsible for liabilities due to postal delays.

SHIPPING CHARGES INCLUDE INSURANCE – I REQUIRE INSURANCE FOR ALL SHIPMENTS. IF YOU RECEIVE A PACKAGE THAT APPEARS DAMAGED, PLEASE TAKE PHOTOS BEFORE OPENING TO AID THE REFUND/REPLACEMENT PROCESS.

All items are tastefully wrapped in recycled packaging. Gift wrapping is available, specify at checkout if you would like your products wrapped as a gift (and I can include a gift receipt).

Returns: If you are not happy with your product, I accept returns for items with KP Studio Online Store or KP Studio Art Market CREDIT. Credit will be in the form of a promocode. I do not offer full-refunds because of the handmade nature of my products. I want to make sure that you are pleased with your product! Please email me at kristapischnerstudio@gmail.com for any questions or concerns and I will get back with you shortly.

Handmade: All of my products have original design, pattern, sketch, template, prototype, or plan to be produced by myself in-studio/house. My products begin with a sketch and end with a complete product. For example, when designing a new tea towel design I sketch ideas by hand, begin the final illustration by hand, finish the illustration using a PILOT Precise V5 Rolling Ball Extra Fine black ink pen on white card stock paper. When completed I scan the illustration into PhotoShop Illustrator and use tools to touch up any smudges or unwanted lines. I then send the final digital format via email to my tea towel production partner and he creates a screen of the illustration and then screen prints the illustration onto to a 100% natural, organic cotton tea towel. My production partners include Michigan artists/businesses. Most are local to the Grand Rapids, MI area. Open Co., based out of Grand Rapids, MI, screen prints my designs on tea towels, aprons, grocery totes, coffee mugs, and paper. The tea towels and aprons are purchased in large bundles from ACS Home & Work, based out of Allendale, MI. Kin Paper + Ink, based out of Grand Haven, MI, prints my designs on notepads, grocery lists, meal planners, and notebooks. Wendling & Boyd, based out of Grand Rapids, MI, photographs my products using his own camera and editing tools. We often use real fruit/veggies/herbs from local farmers markets in the displays.

*Custom Orders: A $5 up-charge is added to the product’s original price. This up-charge is required to cover additional costs I will experience such as time, gas, new material, shipping, etc. For example, if a customer would like a purple scarf and it is not included in my current scarf line, I will have to drive to my nearest yarn shop, purchase purple yarn and then make the scarf. **I place bulk yarn orders once a year, usually between June and August. In the bulk order I order my current scarf line colors and any other colors that have been requested for custom orders or colors I would like to add to my line. If you are interested in custom design/project or design/branding work please fill out the form below and I will get back with you shortly with a quote and contract.

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